SafeBoda bows to pressure, apologizes for cheating customers, refunds money

Safeboda, a motorbike hailing service application has moved to apologize to its customers following social media outburst that the company was cheating its users through sophisticated software.
"We apologize for any inconveniences this may have caused,” the company twitted  following complaints of over-charge and irresponsible driving revealing that, "all reported cases were duly refunded.”

Customers task Safeboda to weed out irresponsible drivers

KAMPALA - Passengers using the Safeboda application have expressed concerns over the increasing cases of irresponsible conducts by drivers belonging to the company. Customers took the battle to social media threatening to quit using Safeboda services until the company re-orients or fires reckless drivers.